I recently received my AIM 4300. I works great, however I have a problem with the software (AIM 916). I can start it and it runs a scan just fine. If I try to run additional scans, the program will abruptly close after the scan is complete. It doesn't lock up -- it simply closes. Re-starting the program displays the last scan. This happens randomly after between 2 to 5 scans.
My system is a Win10 Pro 64 with 32GB of RAM. The program exhibits the same problem on my Win 10 laptop. Trying different USB cables and different power supplies doesn't change the problem.